This week saw the unveiling of the revamped version of my wi-tribe, the ever popular wi-tribe customer self-help portal. At the forefront of understanding its customers’ needs and providing them with simple and convenient solutions to meet them, the new look offers more user-friendly functionalities and interactive interface.
Providing one-stop online solutions to wi-tribe customers, this technological tribute to customers will allow them to enjoy using the more augmented and simplified version to access their account, view usage and billing history, pay bills, purchase add-ons, live chat with customer care representatives, watch self-help videos and much more. Launched in 2009, ‘my wi-tribe’ is one of the many customer care touch points the leading broadband service provider offers.
As the pioneer of customer engagement programs in the broadband industry and the number 1 broadband company to provide quality services and customer satisfaction, wi-tribe is proud to consistently innovate simple new ways for its customers to engage with the brand at their convenience.